Software version check failed

Support Knowledge base V [Error] NetBackup software version on master server check failed V [Error] NetBackup software version on master server check failed.

Article: Last Published: Ratings: 0 0. Product s : Appliances. Problem NetBackup software version on master server check failed during the preflight check of an appliance upgrade.

An incompatible NetBackup software version was detected on the master server. If a traditional NetBackup master server is used with a media server appliance, that master server must have the same NetBackup version or later as the media server appliance.

For example, before you upgrade a media server appliance with NetBackup appliance version 3. V [Error] Appliance software version check failed V [Error] Appliance software version check failed. Article: Last Published: Ratings: 0 0. Product s : Appliances. Problem Appliance software version check failed during the preflight check of an appliance upgrade. Error Message V Appliance software version check failed. Cause The following list describes the possible causes: 1.

Solution Choose the solution that corresponds to the cause. Supported upgrade paths Direct upgrade paths : , , or appliances with versions 3. Was this content helpful? Yes No Rating submitted. Please provide additional feedback optional :. Also verify the proxy settings on the client to make sure that they are configured correctly.

For more information, see the Scan failures due to proxy-related issues section. Finally, verify that the WSUS ports can be accessed. WSUS can be configured to use any of the following ports:. Port settings are configured when the software update point site system role is created. These port settings must be the same as the port settings that are used by the WSUS website.

The following procedures show how to verify the port settings that are used by WSUS and the software update point. After the ports are verified and configured correctly, you should check port connectivity from the client by running the following command:.

This error suggests that firewall rules must be configured to enable communication for the WSUS Server ports. Error 0xf0c translates to A certificate is required to complete client authentication.

If the WSUS website or any of the virtual directories that were mentioned previously are configured incorrectly to Accept or Require client certificates, you receive this error. Before you configure SSL, you should review the certificate requirements. And make sure that a server authentication certificate is installed on the software update point server. WSUS encrypts update metadata only. The Software Updates feature automatically configures a local Group Policy setting for the Configuration Manager client, so that it's configured to use the software update point source location and port number.

Both the server name and the port number are required for the client to find the software update point. If an Active Directory Group Policy setting is applied to computers for software update point client installation, it overrides the local Group Policy setting.

Unless the value of the setting that's defined in Group Policy is identical to the one that's being set by Configuration Manager server name and port , the Configuration Manager software update scan will fail on the client. In this case, the WUAHandler. To fix this issue, the software update point for client installation and software updates must be the same server.